I love working with the guys at UNG. No matter what the problem is, they seem to always find a solution to our problem. Keep up the great work!!
I am not sure which "team" we have, but I believe it is the "black team". They must be your best employees (and I am not just being nice). They are always so friendly & help me with whatever computer issues we have and don't seem to mind telling me the same thing over & over again.
Our phone calls our answered quickly. Support usually responds to me within 20 minutes or less. Of course, I am usually panicking and need help right away.
You guys do a great job! Turn around time is phenomenal. The staff are exceptional and always accommodate our needs that occur after hours.