Things to consider when virtualizing

Powering your IT equipment costs money, but how much will you actually spend? If you have no idea, you’re in for a treat. Here are four questions you need to ask yourself before considering virtualization.  Studies have shown that over 70% of IT budgets go to “keeping the lights on.” If that sounds like a […]

Top reasons to record your calls

Call recording has been a feature in VoIP applications for a while now, but it is underutilized, especially by organizations that do not prioritize interaction with customers. This feature can strengthen the reputation of your company and boost customer satisfaction, when used properly. #1. Improve customer service One of the most important reasons why businesses […]

Warning signs your computer has malware

With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them. Viruses and ransomware sneak into PCs to quietly steal passwords, financial credentials, and […]

BCP tactics to keep your business running

Whether your business is hit with a brief power outage or by a natural disaster, any kind of interruption to your organization’s productivity cuts into your profits. A business continuity plan (BCP) is critical to ensuring your organization stays open. Here are some of the key strategies many companies rely on. Backup your data, applications, […]

Dealing with hypervisors’ vulnerabilities

Hypervisors have changed the game of cybersecurity. They provide unmatched cyber protection for your data as they keep it in the cloud. However, hypervisors still have vulnerabilities that hackers can exploit. Find out how their weak points can be addressed. A hypervisor is a software application that distributes computing resources (e.g., processing power, RAM, storage) […]

Choose the right VoIP solution for your SMB

Many small- and mid-sized businesses (SMBs) turn to Voice over Internet Protocol (VoIP) as their telephony solution. This allows them to make calls either through the traditional desk phones (hardphones) or software-based phones (softphones). Find out the pros and cons of both phone options to help you pick out which is most suitable for your […]

Monitoring employees online: Is it right?

The choice to monitor your employees’ computers or not is a tricky one. While part of you may think it’s unethical, it could end up saving you hours of lost productivity or preventing a data breach. Here are some pros and cons of employee monitoring, and some tips to handle it fairly if you decide […]

Social media tips for your small business

Is your small- or medium-sized business (SMB) using social media and content marketing strategies to boost profitability? If not, it’s about time you do. Your competitors are already doing the same, so you have to find ways to make sure you rise above the crowd. Here are a few tips to get you started. Create […]

Automate mundane emails to get more done

Everyone wishes we had more time to spend in a day. Between repetitive emails and seemingly endless meetings, it’s hard to find time for important tasks. Thanks to the increasing affordability of enterprise-level IT, however, SMBs can start getting at least half of those problems under control with email automation. What is email automation? Usually […]